So Good Baits Privacy Policy

Information we collect

So Good Baits is operated by EcomQwik. When you place an order, contact us, or subscribe to emails, we collect the information you provide, such as your name, email, delivery address, order selections, and messages.

The site and its service providers also process technical information, such as browser and device details, IP address, pages visited, and shopping interactions. Cart preferences are saved in your browser so you can return to your selections.

How we use information

We use information to process and deliver orders, provide tracking and customer support, handle returns, protect against fraud, maintain the store, and understand how our site and marketing perform. We also use your email preferences to send the updates you request.

We do not sell or rent your personal information. Information shared with payment, fulfillment, email, analytics, and advertising services is described below.

Payments and order fulfillment

Stripe processes payments through its checkout. So Good Baits receives the order and payment-status information needed to support your purchase; we do not store full payment card numbers. See Stripe's privacy policy for its payment-data practices.

Order information is used by our fulfillment tools, including ShipStation, and the carrier delivering your package. Your delivery details and the items ordered are shared as needed to prepare, ship, track, and support the order.

Email updates and review invitations

We use Omnisend for email delivery and customer communications. If you subscribe to So Good Baits marketing emails, we send product news, offers, and fishing content. You can unsubscribe using the link in any marketing email. Order confirmations, shipment updates, and necessary customer-service messages are separate from marketing subscriptions.

We may use Trustpilot to invite feedback after a purchase. Order and contact details needed for that invitation may be provided to the review service. You choose whether to leave a review.

Cookies, analytics, and advertising

Cookies, local storage, and similar technologies support cart preferences, security, site performance, and measurement. Google Analytics helps us understand which pages people use and how they reach the store. It may process browser, device, interaction, and approximate-location information.

Meta advertising tools, including the Meta Pixel, help measure campaigns and show relevant ads. Meta may receive shopping events, pages visited, device or browser information, and identifiers; matching features may use contact information in hashed form. These services process information under their own privacy policies and available settings.

You can manage cookies and local storage through your browser. Disabling them can affect saved preferences or shopping features. Learn about Google's data practices, manage Google ad preferences, or review Meta's privacy policy and Facebook ad preferences.

Service providers, security, and records

Hosting, payment, fulfillment, email, review, analytics, and advertising providers process information to deliver their services. We limit access within the business to people who need it for their work and take reasonable measures to protect customer information. No online service can promise absolute security.

We keep information as needed to fulfill orders, support customers, maintain business records, address disputes, and meet applicable obligations. A correction or deletion request may not remove records we need to retain for those purposes.

Your choices and questions

You can unsubscribe from marketing emails, clear saved browser data, change provider advertising settings, or contact So Good Baits to ask about information associated with you and request correction or deletion where applicable. We may need to verify the request before acting on it.

Other websites linked from this store have their own privacy practices. This policy may be updated when our services change. For privacy questions, email bill@qwikfishing.com or call (833) 378-4098.